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- What time is check in and check out?
- Are smoking rooms available?
- Is breakfast included?
- Is my ID/ passport required at check in?
- Do hotel provide car park for in house guest?
- Are all of the prices inclusive 6% Service Tax?
- Does your hotel offer currency exchange?
- Can I store my bag after check out?
- Will hotel still collect any deposit during check in, even though I have made full payment via online?
Check in time at 2 PM and check out time is at 12 PM.
Additional charges at RM 12.00 NETT / hour for late check out.
As in line with Government Law, all areas of hotel building are NON_SMOKING.
The Promotion Room Rates shown are NOW inclusive of breakfast for stay period now until 31 December 2020 at our Valentine’s Cafe at lobby level.
Yes. You are required to present your valid ID/ passport during check in for registration purpose.
Our hotel do not provides free car park for in-house guest. However, there are Ample Parking spaces in front and around the hotel by Sibu Municipal Council (SMC). Charges applies during weekday office hours only. You need to display valid parking coupon.
Yes. All prices stated in this website are inclusive of 6% Service Tax(or 0% service tax from 1 March 2020 to 31 August 2020). Any new tax introduction by government or its agencies will also be included unless otherwise mentioned.
No. Our hotel does not offer currency exchange. Licensed Foreign Currency Exchange are available in the town area.
Yes. You can store your bag at our bell counter and it’s free of charge.
Yes. The hotel will collect certain amount by cash or secured through your credit card depend on the room category as security deposit. This deposit will be fully refunded upon check out based on your room condition or any other expenses incurred during your period of stay.